Our Return/Exchange Policy in short

• You have 14 days to return an order after receiving it.
• If you change your mind, or the product you received is not what you expected, please email info@studiokolektif.com before returning the item.
• The shipping costs for the return is covered by the customer. 
• All sale items are final sale, meaning we do not offer returns or exchanges for these items. 
• If you have any questions, please contact us info@studiokolektif.com

You can find our full Return Policy in our Terms and Conditions. 

Instructions for returning goods

• If you wish to make a return or exchange, send us an e-mail containing your name, address, e-mail address, the order number and an explanation of which item(s) you'd like to return or exchange and why. 
• Ship the items for return within 14 days of the date of the notification.
• You are responsible for any damage incurred by items during the return shipment. We therefore strongly recommend that you send the products well packaged.
• If possible, please provide us with a tracking number for the return shipment.
• Unless otherwise agreed upon, the refund will be processed through the same payment method you used to make your original purchase.
• If the product or packaging is used or damaged, we reserve the right to deduct any depreciation in value when refunding the product.

All enquiries: info@studiokolektif.com